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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Susan LaMotte

November 11, 2024

1  out of  5
rating by Susan LaMotte
"This agency transferred my State Farm policy to another State Farm agency when I requested. They did not bother to tell the other agency or me the policy was in cancellation. By the time the other agency (Mike Coughlin's State Farm office) got it, it was the day before it was cancelled. No calls, no warning from either agency even though both claims were not our fault (condo above us) AND State Farm subrogated one of them and got their money back. Now I understand the local offices are basically there for sales -- there's no good neighbor when agents can't be bothered to work together or help. If it weren't for the amazing SF agent I have in the state where I live, there's no way I'd stay with State Farm."
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paul riley

September 6, 2024

1  out of  5
rating by paul riley
"This agency changed my monthly payment with zero notifications. When I had to call (repeatedly) to figure out why I spoke to Stephanie who was pleasant though gave me multiple numbers and Joe White whose arrogance and rudeness prompted me to write this reply"
We responded:
"Paul, I always appreciate feedback, good or bad. We pride ourselves with the ability to promptly respond to and assist our customers. I have reviewed your account, and did not find anything to validate your accusations. I appreciate any opportunity to make things right. Please feel free to reach out to our office and request for me directly."
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Avery Gillis

December 14, 2023

1  out of  5
rating by Avery Gillis
"I’ve been with Dan Mckeone State Farm agency a little over two years and just experienced really bad customer service. Stephaine & Joe provided inaccurate information then told me to find another agency if I wasn’t happy. I’ve been a licensed Realtor for over 18 years and have dealt with quite a few insurance agencies but this is the first time I’ve been treated with such disrespect. I heard you Joe loud and clear and will find another agent."
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joan chedeville

February 9, 2023

5  out of  5
rating by joan chedeville
"Highly recommend! Outstanding customer service."
We responded:
"Joan, thank you for the review. Our team works hard to provide a great insurance experience for everyone who walks through our doors, and we are thrilled to hear that you are happy with your insurance policy!"
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Brendon K

September 1, 2022

5  out of  5
rating by Brendon K
"Thanks to Dan and Rob Rullo I was able to get better car insurance for less. Thank you!"
We responded:
"Hey Brendon, it was a pleasure working with you. I'm glad we could help discover a great insurance plan to fit your needs. Reach out to us at any time if you ever need anything!"
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Christina Rodriguez

May 21, 2022

5  out of  5
rating by Christina Rodriguez
"We used Dan’s office while we lived in PA up until we moved out of state. Dan and his team have helped us through several life changes and have been so patient and kind. I was so grateful when I was on maternity leave and needed to make some changes, someone from the office actually came to our home to help me sign the documents needed so I did not have to drive in the snow with a brand new baby. I must admit that when I was shopping for life insurance I was so afraid that I would be talked into buying something impractical, but the person who helped me really took his time to understand our individual needs and goals and helped us make the right choice with transparency and genuine care. They are all so great and really go above and beyond!"
We responded:
"Thank you, Christina, for the insightful review! It makes our day hearing about how we were able to help wonderful customers like you with your insurance needs. We appreciate you letting us know about your positive experience working with our agency, and will miss having you as a part of our State Farm family!"
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Ryan McKenna

April 14, 2021

5  out of  5
rating by Ryan McKenna
"I switched to state farm and Dan has been my agent for years. I have been very pleased with his agency and State Farm insurance company."
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Emily McAleer

September 30, 2020

5  out of  5
rating by Emily McAleer
"Ken Brown was very patient and helpful! He was able to answer all my questions and genuinely cared about making sure I got the right insurance plan!"
We responded:
"Thanks for the kind words Emily. I'm happy we were able to find an insurance plan to fit your needs."
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Dana Forsberg

September 30, 2020

5  out of  5
rating by Dana Forsberg
"Ken was very professional and helpful!"
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Katie Rutkowski

September 30, 2020

5  out of  5
rating by Katie Rutkowski
"Ken Brown always does a fantastic job with anything I need! I’ve always had a great experience."
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Roger Shortridge

September 30, 2020

5  out of  5
rating by Roger Shortridge
"Great to deal with, reasonable prices"
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mark ensminger

September 30, 2020

5  out of  5
rating by mark ensminger
"Ken Brown is always available to help with any questions that I have, and helps me save money when possible. Would recommend."
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Scott Weinfeld

September 30, 2020

5  out of  5
rating by Scott Weinfeld
"Five star service from five star people. Thanks again Ken!"
We responded:
"Thanks for the review Scott! We take pride in providing top notch customer service."
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A&R Small Engine

September 30, 2020

5  out of  5
rating by A&R Small Engine
"Have my vehicles insured through them. Personal and commercial. Great to deal with. Ken Brown is a stand up insurance agent. Highly recommended"
We responded:
"Thanks Al, we appreciate your feedback. I'm happy we were able to help you with your personal and business auto insurance."
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Jack Strong

September 30, 2020

5  out of  5
rating by Jack Strong
"Not a bad word to say about these guys! Absolutely the best."
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Mike Wise

September 30, 2020

5  out of  5
rating by Mike Wise
"Really personable and friendly business! Rates are extremely fair and communication is stellar!"
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Kristin Dudley

September 30, 2020

5  out of  5
rating by Kristin Dudley
"Ken Brown is always so helpful, easy to work with and responsive. He’s passionate and cares. You can feel confident working with him."
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Ryan Gibbons

September 30, 2020

5  out of  5
rating by Ryan Gibbons
"Ken Brown is always very professional and willing to help. I won’t go anywhere else for any of my insurance needs."
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Joseph Harris

September 30, 2020

5  out of  5
rating by Joseph Harris
"I am new to the area and needed to update my insurance policies. This is the best customer service I have experienced in a long time. I’m going switch over everything. Thank you Dan"
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Jason Smith

September 30, 2020

5  out of  5
rating by Jason Smith
"Great people to work with. Good, honest business with friendly staff. Hard to find top notch places like this!!!"
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Ronald Gibbons

September 30, 2020

5  out of  5
rating by Ronald Gibbons
"Kenny’s attention to detail & responsiveness are unparalleled. He always goes above and beyond to make sure my expectations are satisfied!"
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James Nam Nguyen

September 30, 2020

5  out of  5
rating by James Nam Nguyen
"Ken is my agent here at this branch. He is always there to answer any questions I may have. He also periodically checks in with me to see if there is anything else he can do to save me money! Great agency, great agents!"
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Margaret McClay

September 30, 2020

5  out of  5
rating by Margaret McClay
"Great office staff!! Ken Brown was extremely helpful with helping me go through my insurance plan."
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Joan Salvucci

September 30, 2020

5  out of  5
rating by Joan Salvucci
"Ken Brown is professional, thoughtful and clearly puts his client first. He’s an excellent relationship builder"
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Molly Rodgers

September 30, 2020

5  out of  5
rating by Molly Rodgers
"Kenneth Brown has been my agent for many years and I could not be happier with the service! Always very responsive and able to assist me with any questions that I have ! I highly recommend the Dan Mckeone agency and Kenneth Brown!"